Last Updated: January 6, 2024

Data Collection and Usage

TechOrbits collects essential information to provide our ergonomic workspace solutions:

Contact Information:

• Full name and email address
• Shipping and billing addresses
• Phone number for order updates
• Account credentials

Order Data:

• Purchase history and preferences
• Product selections and configurations
• Payment information (processed securely)
• Shipping details and tracking

Website Usage:

• Browsing patterns and preferences
• Device and technical information
• Interaction with features and content
• Shopping cart and wishlist data

Customer Communications:

• Service inquiries and responses
• Product feedback and reviews
• Technical support interactions
• Marketing preferences

Data Protection Measures

Our comprehensive security infrastructure includes:

• Industry-standard SSL encryption
• Regular third-party security audits
• Multi-factor authentication systems
• Secure data storage with redundant backups
• Limited employee access based on role
• Continuous security monitoring
• Data breach prevention protocols
• Regular security training for staff

Third-Party Partnerships

We collaborate with trusted partners for essential operations:

Payment Processors:

• Secure transaction handling
• Fraud prevention systems
• PCI compliance standards
• Encrypted payment data

Shipping Partners:

• Order fulfillment services
• Delivery tracking systems
• Address verification
• International shipping logistics

Analytics Services:

• Website performance optimization
• User experience improvements
• Traffic analysis
• Conversion tracking

Marketing Platforms (with consent):

• Product updates and offers
• Order status notifications
• Personalized recommendations
• Customer feedback surveys

Your Privacy Rights

Contact [email protected] to exercise your rights:

Data Access:

• Request your complete information history
• View stored personal data
• Check payment records
• Access communication logs

Data Control:

• Update personal information
• Modify account settings
• Change communication preferences
• Delete account data

Marketing Choices:

• Opt-out of promotional emails
• Adjust notification settings
• Unsubscribe from newsletters
• Control cookie preferences

Security Measures:

Report security concerns

Change account passwords

Enable two-factor authentication

Review login history